Shipping policy

Delivery coverage

DSK Traders delivers to serviceable addresses within India. Availability depends on the product, delivery PIN code and delivery partner. We do not currently offer international delivery.

If you are unsure whether we can deliver to your address, contact support@dsktraders.com before ordering.

Shipping charges

Any applicable shipping charge is displayed at checkout before you confirm your order.

Charges may vary according to the items ordered, parcel size or weight, destination and delivery option. Where a free-shipping offer applies, its eligibility conditions will be displayed with the offer.

We will not add an undisclosed shipping charge after you place your order. Any optional additional service will require your agreement.

Processing and delivery estimates

The estimated dispatch and delivery schedule applicable to your product or order will be displayed on the product page or at checkout before purchase. Please review that schedule when ordering.

Dispatch time is the time needed to prepare and hand the parcel to the delivery partner. Transit time begins after that handover. Creating a shipping label alone does not mean the parcel has been dispatched.

Timelines may vary by product and location. If we become aware of a significant delay, we will contact you with an updated estimate and the available options.

A revised estimate does not remove your rights concerning late delivery or non-delivery.

Fulfilment and tracking

Your order may be dispatched by DSK Traders or one of our fulfilment partners. Items from the same order may arrive in separate parcels.

We will share available tracking information through your order updates. Contact us if tracking is unavailable, appears incorrect or does not update.

DSK Traders remains your customer support contact throughout the delivery process.

Delivery details and unsuccessful delivery

Please provide a complete address, accurate PIN code and reachable phone number. Contact us promptly if a correction is needed; changes may not be possible after dispatch.

If delivery fails, we will review the reason and explain the available redelivery or refund options. Any proposed redelivery charge will be disclosed for your agreement in advance. We will not impose a redelivery charge for an error attributable to us or our delivery partner.

If an address is found to be unserviceable after payment, we will offer an acceptable alternative or cancel the affected order and refund the amount paid, including the associated delivery charge.

Lost, damaged or disputed deliveries

If your parcel arrives damaged, does not arrive within the stated schedule, or is marked delivered but has not been received, contact us promptly with your order number.

We will investigate with the delivery partner and arrange the appropriate remedy. A tracking status alone will not be treated as conclusive proof that a disputed delivery was received.

Cash on delivery

Cash on delivery is available only where expressly offered at checkout. Any applicable COD charge will be displayed before you place the order. If COD is not shown, it is not available for that order.

For cancellation, return and refund assistance, please refer to our Return and Refund Policy.

Email: support@dsktraders.com
Phone: +91 7021495647